Why is Identity Verification Required?
Identity verification is a mandatory process to ensure compliance with Hong Kong's regulatory requirements. We collect traders' identification documents and proof of address to confirm that the recipient's name matches the trader's. This process helps prevent money laundering and ensures virtual currencies traded through our platform are not exploited by unlawful individuals or organizations.
We strictly safeguard all transaction data and handle it according to legal requirements.
Keywords: identity verification, personal data
What Are the Platform's Trading Fees?
Our platform aims to provide virtual currency trading at prices close to the market midpoint, reducing investors' transaction costs.
Our fees are generally lower than market rates:
- 1.5% of the total transaction amount OR
- HKD 500 (whichever is higher).
Keywords: fees, trading costs
Which Virtual Currencies Can Be Traded?
Our platform primarily supports:
- Bitcoin (BTC)
- Ethereum (ETH)
- EOS.IO
Additionally, we facilitate trading for other major cryptocurrencies, including:
- Litecoin (LTC)
- Ripple (XRP)
- Tether (USDT)
- Bitcoin Cash (BCH)
- Zcash (ZEC)
For inquiries, contact our customer service team via email or WhatsApp.
Keywords: virtual currencies, cryptocurrency types
What Makes Our Platform Unique?
Founded in 2020, our team has been actively trading on major platforms like Binance and LocalBitcoins since 2016. By eliminating intermediary fees, we offer competitive pricing and lower investment thresholds.
Key features:
- No minimum transaction fee (can trade as low as HKD 1 in Bitcoin, excluding fees).
- Designed for beginner investors entering the crypto market.
👉 Check real-time Bitcoin prices
Keywords: beginner investors, low-cost trading
Is the Platform Secure and Legally Compliant?
We are a Hong Kong-registered company under the Companies Ordinance. While we are not regulated by the Securities and Futures Commission (SFC) for security token trading, we maintain transparency and legitimacy in all transactions.
Keywords: legal compliance, security
Frequently Asked Questions (FAQ)
1. How long does identity verification take?
Processing usually completes within 24–48 hours. Delays may occur if documents require additional checks.
2. Are deposits and withdrawals instant?
Deposits reflect immediately; withdrawals may take 1–3 business days depending on bank processing.
3. Can I trade anonymously?
No—Hong Kong regulations require identity verification for all traders.
4. What payment methods are accepted?
We support bank transfers, credit/debit cards, and select e-wallets.
5. Is customer support available 24/7?
Yes, our team assists via email and WhatsApp at all times.