Since its inception, Binance Smart Chain (BSC) has received tremendous support and trust from the blockchain community. As a key initiator and participant, Binance has introduced the "BNB Anti-Black Hole Program" to uphold its principle of "protecting users." This initiative aims to assist users who permanently lose assets due to operational errors during BSC network transfers. Under the program, Binance will verify eligible cases and refund the lost tokens to the affected users. The refunded BNB amount will then be included in Binance's next quarterly burn.
Eligibility Criteria
Binance will provide assistance to users who meet the following conditions:
- Supported Assets: BNB, "mapped" tokens (e.g., WBNB), or "pegged" tokens (e.g., BTCB) under Binance’s Token Canal Program.
- Verifiable Loss: The lost assets must have been transferred to a BEP20 smart contract address, with the transaction record visible on BscScan. The assets must be permanently irrecoverable from circulation.
- Operational Error: The loss must result from user error, with a value between $1,000 and Binance’s next quarterly burn equivalent.
How the Program Works
- Submit a Case: Contact Binance Support and provide details of the asset loss.
- Investigation: Binance will review the case to confirm eligibility.
Compensation:
- For pegged tokens, Binance will mint additional tokens (excluding them from total supply) and send them to the original address (minus fees).
- For BNB, Binance will schedule an equivalent amount for refund (minus fees) and include it in the next quarterly burn.
Adjusted BNB Burn Mechanism
Effective Q3 2020, the quarterly burn formula has been updated:
Actual BNB Burn = Planned Burn Amount − BNB Refunded via Anti-Black Hole Program
For case studies, refer to Binance’s Help Documentation.
FAQ Section
1. What is the "BNB Anti-Black Hole Program"?
A Binance initiative to refund users who lose assets due to operational errors on BSC.
2. Which tokens are eligible?
BNB, WBNB, BTCB, and other pegged tokens under Binance’s Token Canal Program.
3. How long does the verification process take?
Typically 3–7 business days after submitting all required documents.
4. Why is the refunded BNB included in the burn?
To maintain BNB’s deflationary model while compensating users.
5. Can I apply if my loss is below $1,000?
No, the minimum loss threshold is $1,000.
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For further assistance, contact Binance Support and mention the "Anti-Black Hole Program."