1. Deposits: No Fees Charged
Depositing digital assets into your account does not incur any fees. Transaction fees are always paid by the withdrawing party (i.e., the sender).
Example:
- If you withdraw assets from Platform A, you pay the withdrawal fee.
- If someone sends assets to your account (or you transfer between your own wallets), the receiving account is not charged.
_Important Note:
- Deposits below the minimum deposit threshold (shown on the deposit page) will fail and assets won’t credit.
- Some tokens may be recoverable for an additional fee—contact customer support if needed._
2. Withdrawal Fees Explained
Withdrawal fees cover network miner fees (Gas Fees), compensating blockchain miners for processing transactions—not the platform.
How It Works:
- When you withdraw via Ethereum, miners bundle your transaction onto the blockchain, consuming computational resources.
- The fee ensures timely processing.
*Fees vary by token/network and display in real-time during withdrawal.
3. Fee Calculation & Standards
- Dynamic Pricing: Network fees fluctuate based on congestion.
- One Fee per Transaction: Paid by the withdrawer.
- Formula:
Final Received Amount = Withdrawal Amount – Fee
Key Factors:
- Higher fees = faster processing (miners prioritize them).
- Complex transactions (e.g., smart contract interactions) cost more.
4. Adjusting Received Amount
Use the 【Modify Received Amount】 feature to:
- Set your desired received amount.
- The system auto-calculates the total withdrawal (received amount + fee).
Example:
- Request: Receive 4 USDT (fee = 1 USDT).
- System adjusts withdrawal to 5 USDT (4 + 1).
- Result: You pay 5 USDT, receive 4 USDT.
👉 Optimize withdrawal speed with higher fees
FAQ
Q1: Why does the withdrawal fee change?
A1: Fees depend on blockchain network congestion—higher demand increases costs.
Q2: Can I avoid withdrawal fees?
A2: No. Fees are mandatory for blockchain processing.
Q3: How to estimate fees before withdrawing?
A3: Check the platform’s withdrawal page for real-time quotes.
Q4: What if my deposit is too small?
A4: Top up to meet the minimum threshold or contact support for recovery options (fees apply).
Q5: Why do some tokens cost more to withdraw?
A5: Network complexity (e.g., ERC-20 vs. BEP-20) affects gas fees.
👉 Explore low-fee withdrawal strategies
Pro Tip: For urgent transfers, manually raise the fee to speed up confirmation. Use the platform’s fee slider to balance cost and speed.