Key Takeaways:
- BigONE suspends PCX deposits/withdrawals due to ChainX mainnet upgrade
- Mixin wallet transfers temporarily halted for service upgrades
- User assets remain secure during maintenance periods
- Services to resume post-upgrade with official announcements
Service Suspension Details
PCX Deposit/Withdrawal Pause
Due to PCX (ChainX) mainnet upgrade requirements, BigONE will temporarily suspend PCX deposit and withdrawal services starting:
- Date: November 24
- Time: 13:00 (UTC+8)
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Mixin Wallet Service Interruption
BigONE has currently suspended transfer services between:
- Spot accounts
- Mixin wallets
This precautionary measure ensures smooth implementation of Mixin's infrastructure upgrades.
Important Notes for Users
- Asset Security: All funds remain completely safe during maintenance
- Service Restoration: Functionality will automatically resume post-upgrade
- Notification Protocol: Official announcements will confirm service restoration
Frequently Asked Questions
Q: How long will the PCX suspension last?
A: Until ChainX completes its mainnet upgrade - typically several hours.
Q: Can I trade PCX during the suspension?
A: Yes, trading continues uninterrupted - only deposits/withdrawals are affected.
Q: When will Mixin transfers resume?
A: Immediately following completion of wallet service upgrades.
Q: Will I receive compensation for the downtime?
A: Standard maintenance doesn't qualify for compensation, but BigONE appreciates user patience.
👉 Explore reliable crypto platforms during exchanges' maintenance
Conclusion
BigONE prioritizes network stability and user asset security above all. These temporary service suspensions demonstrate our commitment to:
- Infrastructure reliability
- Seamless user experience
- Proactive risk management
The team sincerely appreciates user understanding during these essential upgrades. For real-time updates, monitor official BigONE communication channels.
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