Why Trust This Review?
HelloSafe is a trusted financial product expert advising over one million users monthly. Our specialists have rigorously tested dozens of global crypto platforms by opening accounts and executing real transactions. Here's our comprehensive analysis of CEX.IO.
CEX.IO Platform Overview
Our Verdict on CEX.IO
We appreciated the platform's intuitive design and accessibility for both beginners and experienced traders. The staking and lending services add valuable passive income opportunities.
However, we noted limitations:
- Limited selection of alternative assets
- Higher-than-average fees
- No registration with France's AMF (Financial Markets Authority), which may concern local traders prioritizing regulation.
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Target Audience
CEX.IO primarily suits beginner-to-intermediate traders seeking a user-friendly, secure platform—though its regulatory gaps and narrow asset selection may deter some users.
Detailed Evaluation
Security & Reliability (3.5/5)
Key Highlights:
- Regulation: Licensed by the UK's Financial Conduct Authority (FCA) but lacks AMF registration in France.
- Risk Management: Basic tools like 2FA and cold wallet storage, though no insurance against cyber threats.
- Track Record: Operating since 2013 with millions of global users, but minimal industry awards.
Crypto Assets (2.5/5)
- 100+ assets including major cryptocurrencies (BTC, ETH)
- Gaps: No NFTs or emerging altcoins
- Verdict: Adequate for beginners but lacks diversity for advanced investors.
Tools & Services (3/5)
Available:
- Staking with variable yields
- Crypto-backed lending
Missing:
- Crypto debit cards
- Yield farming
- Advanced trading tools
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Fees & Commissions (2.5/5)
- Credit card fees: ≥2.5% (above market average)
- No inactivity fees
- Competitiveness: High transaction costs reduce appeal for cost-sensitive users.
User Reviews (4/5)
Trustpilot Rating: 4/5 from 23,254 reviews
Mixed Feedback:
- Praise for ease of use
- Critiques on slow customer support and fees
How Does CEX.IO Compare to Competitors?
Final Assessment
CEX.IO delivers a streamlined interface and passive income options but falls short in asset diversity, innovation, and fee competitiveness. Traders may find better value elsewhere.
Account Types Available in France
| Account Type | Features | Limits |
|---|---|---|
| Basic | No ID verification | $1,000/month |
| Verified | Full features | $10,000/month |
| Verified Plus | Unlimited transactions | None |
| Corporate | Dedicated support | Custom solutions |
FAQ
How do deposits/withdrawals work?
- Methods: Bank transfers, credit cards (high fees)
- Processing: Instant payments available but costly.
Does CEX.IO offer staking or lending?
- Staking: Yes, with automated processes.
- Lending: Crypto-backed loans (variable interest rates).
What’s the tax treatment for CEX.IO earnings in France?
- Flat Tax: 30% on trading profits and staking/lending income.
- Reporting: Use form 2042 C; maintain transaction records.
How to contact CEX.IO support?
- Email/ticket system (response delays reported by users).
Note: Always compare platforms to find the best fit for your crypto needs.
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